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Privacy Policy

We value your right to privacy

Under law, your rights to privacy are protected. Platypus Australia is committed to supporting the 'National Privacy Principles for the Fair Handling of Personal Information' and strictly up hold the standards and guidelines for the collection, access, storage and use of personal information which may be obtained during the course of our business operations.

Why we collect your information

Due to the nature of our business we may ask for personal details to enable us to process orders, to inform you of special promotions that may be of interest to you or to improve our services. If you do not wish to receive promotional information please click on the unsubscribe link at the bottom of any of our communications.

Online Ordering Security

Protecting your personal and order information is a priority at Platypus Australia. So you are able to order from with total confidence, we have created a secure transaction environment. We protect your sensitive information using state-of-the-art encryption. We use Secure Sockets Layer (SSL) technology to protect your sensitive information and to ensure it will not be available to anyone except for the use of processing your order with Platypus Australia. All information including your credit card and personal information is encrypted by SSL. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

Terminated information

Any information that we no longer require is destroyed securely. An exception to this may be the retention of information for data analysis. If this occurs your information is retained in an anonymous form that does not allow you to be identified.

If you have a concern or query about your personal information held by us, please contact us:

If any changes to these policies occur, we will notify our customers by updating this section of our website.
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner's website at